FAQ

User FAQs (Buyers / Subscribers)

1. What is Infinity Stock?

Infinity Stock is a subscription-based platform that offers high-quality stock photos, videos, templates, music, and digital assets for creative projects—all in one affordable plan. (Connect all in one affordable plan with Pricing)

2. How does the subscription work?

You choose a plan (monthly or yearly), pay once, and get unlimited downloads for the duration of your subscription.

3. Can I use the downloaded items after my subscription ends?

Yes, you can use downloaded assets forever in projects you created while your subscription was active. However, you cannot download or use new assets after cancellation.

4. What can I use the assets for?

Assets can be used for personal and commercial projects—like YouTube videos, websites, client work, ads, print materials, and more. Just make sure to follow our License Terms. (connect this with the license terms)

5. Are there any usage restrictions?

Yes, redistribution, resale, or sharing of unmodified assets is not allowed. You must include them as part of a larger project or end product.

6. Can I use Infinity Stock assets in client work?

Yes, as long as your subscription is active during the creation of the client project. Each project must follow our license terms.

7. Is attribution required?

No, attribution is not required but is always appreciated.

Quisque feugiat sit amet felis non porttitor. Aenean sagittis mauris justo, sit amet finibus arcu lacinia vitae. Suspendisse at fringilla tortor.

8. Do I need a license document?

Each download automatically generates a license for that item which you can use for legal proof.

9. Can I cancel my subscription anytime?

Yes, you can cancel anytime. You’ll retain access until your billing cycle ends.

What if I face an issue with a file?

Contact our support team via the Help centre (Connect this with the contact page). We’ll resolve it or offer an alternative if needed.

Some name

Contact our support team via the Help centre (Connect this with the contact page). We’ll resolve it or offer an alternative if needed.

12. Can I upgrade or downgrade my subscription?

Yes. You can upgrade, downgrade, or switch your plan anytime from your account dashboard.

13. What payment methods are accepted?

We accept credit/debit cards, UPI, PayPal, and other region-based gateways.

Contributor FAQs (Authors / Uploaders)

1. Who can become a contributor?

Anyone with original digital assets (photos, videos, music, templates, illustrations, etc.) can apply to become a contributor.

2. Is there a joining fee?

No. Becoming a contributor is completely free.

3. What type of content can I upload?

Photos, videos, music tracks, templates, 3D models, vector graphics, brushes, presets, and more. All content must be your original work.

4. How do I earn money on Infinity Stock?

Assets can be used for personal and commercial projects—like YouTube videos, websites, client work, ads, print materials, and more. Just make sure to follow our License Terms. (connect this with the license terms)

5. How is revenue shared?

We offer a percentage-based revenue model depending on the number of downloads your assets receive from active subscribers. Details are available in the [Contributor Terms].

6. Can I upload the same content on other platforms?

Yes, unless you choose to license your content exclusively with us. We offer both exclusive and non-exclusive models.

7. What is the review process like?

After submission, our team reviews your files for quality, relevance, and originality. Most files are reviewed within 3-5 business days.

8. Why was my item rejected?

Rejections can occur due to quality issues, copyright concerns, or unmet technical requirements. Detailed reasons will be provided in the rejection message.

9. How do I get paid?

Payments are made monthly via PayPal, Payoneer, or bank transfer, once your earnings reach the minimum threshold.

10. What are the technical requirements for files?

Each category has its own specs (e.g., resolution, file type, size). Refer to the [Contributor Guidelines] page for details.

11. Do I need to provide model or property releases?

Yes, for any photos/videos involving people or private property, a valid signed release form is mandatory.

12. Can I delete my items anytime?

Yes, you can remove your assets from sale, but users who already downloaded them can continue using them as per the license.

13. Do I retain copyright of my work?

Yes, you retain full copyright. You're granting Infinity Stock the right to license and distribute it.

14. Will I get analytics on downloads and earnings?

Yes, your contributor dashboard provides real-time stats on downloads, views, and earnings.

Close
rotate_right
Close

Send Message

image
Close

My favorites

image
Notifications visibility rotate_right Clear all Close close
image
image
arrow_left
arrow_right